Product 01
The system of record for a decorated-goods business. A quote becomes an order, an order becomes a production ticket, a ticket becomes an invoice — and nothing gets re-typed on the way.
What's inside
You can buy an ERP that does accounting well and knows nothing about stitch counts, or a shop system that knows stitch counts and can't produce a P&L. InkIQ is built to be both.
Customers, contacts, deals and tasks on a board you configure.
02Price tables that respect how each decoration method is actually sold.
03True-to-size mockups, versioned art, customer approvals.
04Supplier catalogues, preferred vendors, POs and inbound shipments.
05Scheduling by stage and station, on the equipment you own.
06Customer portal, company stores and online approvals.
07Shared inbox filed against the order, plus outbound campaigns.
08Job costing, A/R, A/P, budgets and accounting sync.
09Shifts, time clock, PTO, HR records and payroll export.
10Hundreds of metrics, configurable per person, plus a daily brief.
11Triggers that fire instantly or on a delay you choose.
12Suppliers, accounting, storefronts, carriers and mail.
01 — CRM & pipelines
Deals move across a board you define, with the stages your business actually uses — not the stages a generic CRM assumes. Cards carry the customer, the contact, the artwork and the quote, so nobody opens a second tab to find out what the job is.
Tasks can hang off an order or off a customer. Reaching a stage can fire an automation. And when the AI creates a request from an email, it lands on the same board as everything else.
02 — Quoting & pricing
Screen printing is priced on colour count and quantity. Embroidery is priced on stitch count at the size it's being sewn. DTF, DTG, sublimation, heat transfer, laser engraving and UV printing each have their own logic. InkIQ models all of them separately, because pretending they're the same is how shops lose money.
Set up quantity breaks, set-up and screen fees, flash charges, per-location pricing and minimums once. Everyone quotes the same way after that — including the AI.
Decoration methods, each priced its own way
Screen printing · Embroidery · DTF · DTG · Sublimation · Heat transfer and vinyl · Laser engraving · UV printing
Charges the engine already understands
Screen and set-up fees · flash charges · specialty inks (metallic, puff, glitter, discharge) · oversize prints · sleeve and hood upcharges · digitising · thread-colour changes · individual names and numbers · folding and bagging · rush fees · per-location minimums
If a charge your shop uses isn't in that list, it can be configured — the point is that none of it lives in a spreadsheet a single person maintains.
Minimums come from your presses, not a global setting.
03 — Artwork & mockups
Every file the customer sends is attached to the order, versioned, and readable by everyone who needs it. Mockups are generated on the real garment, at the real print size, using the supplier's own size chart — so a left chest on a youth small looks like a left chest on a youth small.
Send the mockup for approval, get a decision on the record, and keep the approved version locked to the job. When someone moves a logo by hand, InkIQ remembers the correction and places it better next time.
Reminder was scheduled for +48 h. Cancelled automatically on approval.
04 — Purchasing & suppliers
Supplier catalogues sit inside InkIQ with live product data, colours and size runs. Each product can carry a preferred vendor, so "Gildan 5000, black, S–XL" resolves to the right SKU at the right supplier every time — whether a person picks it or the AI does.
Purchase orders are generated from the job, split across suppliers when they need to be, and tracked as inbound shipments so production knows what has actually landed.
05 — Production & scheduling
Stations are the machines on your floor, with their own capacity, colour limits and minimums. Jobs get scheduled onto them by stage — art, screens, print, embroider, finish, pack.
A job that needs screens burned on Monday and printed on Wednesday is two things on the schedule, not one. Blocking one blocks the other.
A twenty-colour auto with a 100-piece minimum and a six-colour manual with a twelve-piece minimum are different machines with different rules, and the schedule treats them that way.
Let InkIQ place the embellishment stage on the machine that can actually run it, on a day with capacity. Override it whenever you like — it learns from that too.
Staff clock in against the job. Their hours land on the cost sheet, so labour is a number instead of an assumption.
06 to 11 — The rest of the system
Customers submit purchase orders and reorders through a portal whose fields match your internal forms exactly — not a cut-down version that forces a follow-up email.
Mail threads attach to the customer and the order automatically, so the history doesn't live in one person's mailbox when they're on holiday.
Costing reads the same configuration your quote used, so the margin you promised and the margin you got are calculated the same way — one engine, not two that drift apart over a year.
Assigning someone to a station on their shift assigns them to that equipment — the two are the same fact, stored once, rather than two lists that disagree.
Over two hundred metrics across sales, production, art, purchasing, workforce and cash — each with period-over-period movement, so a number arrives with the context that makes it mean something.
Fire instantly, or after seconds, minutes, hours or days — because "email them in two working days if they haven't replied" is a rule, not a reminder someone keeps in their head.
Send us one real enquiry — the email, the purchase order, the artwork, the messy bits — and we'll run it through the agents in the first ten minutes of the call. That's a faster argument than anything we could write here.